Frequently Asked Questions

General FAQ

What does being registered with the Belize Tourism Board mean to me?

All registered accommodations in Belize must meet tourism industry quality standards and meet the requirements set forth in the Hotels And Tourist Accommodation Act, Chapter 285 of the Laws of Belize Revised Edition 2011 and the Hotels And Tourist Accommodation Act, Chapter 285S Of The Laws Of Belize Revised Edition 2003.

This means that we are inspected and approved to operate in Belize. Coastal Breezes has gone through the rigorous process set forth by the BTB to ensure we meet the required standards of the health, fire and environment departments of the country.

For you the visitor - this means you can rest assured that what we advertise is what you get. Safely and cleanliness come first at Coastal Breezes.

What is the weather like on Ambergris Caye?

Sub-tropical climate all year round! The temperatures in Belize range from 50°F to 95°F with an annual mean of 79°F. November to January are traditionally the coolest months with a 75°F average and May to September are the warmest at an average of about 81°F.

How do we book with Coastal Breezes?

Please visit the Book Your Stay page and use the availability calendar to find your arrival date. Click the available day for the suite you desire and fill in the form on the next screen.

If you prefer, or if the date or suite you require does not appear to be available, we would encourage you to email us directly at bookings@coastalbreezes.bz. or call our toll free number: PHONE NUMBER GOES HERE

What deposit is required?

50% will be charged to hold the suite. The balance of your stay is due 60 days prior to arrival and will automatically be billed to the credit card provided.

What is the cancellation and refund policy?

If cancelling 60 or more days in advance of arrival a full refund is given. 59 - 31 days deposit is forfeited, 30 - 0 days no refund is provided.

All refunds are subject to a 10% handling charge.

Will I get a refund if a hurricane affects my trip?

If a hurricane (Category 1 or higher) causes your arrival to be delayed more than 48 hours due to weather conditions in Belize we will issue you a refund for the paid amount of your reservation. If you are subject to a mandatory evacuation while staying with us or if we are closed due to hurricane evacuation or damage we will refund the unused paid amount of your reservation.

All refunds are subject to a 10% handling charge.

How do we get around on the island?

Golf cart! The preferred mode of travel on the island is by golf cart. We can assist with booking a cart if required. Book by the hour, by the day or for your entire vacation.

Coastal Breezes is located 4½ miles from town. Therefore we strongly suggest booking a golf cart for getting around.

How do we get to Ambergris Caye from the Belize International Airport?

Ambergris Caye is located approximately 15 minutes by air from mainland Belize. Hourly flights from the Philip Goldson International Airport as well as the Belize City Municipal Airstrip to Ambergris Caye are provided by the local airlines Maya Island Air and Tropic Air.

Visitors to the Caye can also travel from Belize City by local water taxi. These well-maintained, covered speedboats are comfortable, safety-equipped, and even feature an on-board washroom. The ride lasts approximately 1½ hours. The water taxi is about a 30 minute taxi ride from the international airport. There are two companies that run boats on alternating schedules. When you get through immigration, baggage collection and customs you just head outside and get a taxi (green license plates) and tell them you want to get the next water taxi to San Pedro. The driver will have the current schedule and know which one to bring you to.

Should you choose to fly from Belize International Airport, our caretaker will be happy to arrange the flight on your behalf. Just ask us!

Should you choose to take the water taxi we can prearrange your transportation from the airport to the water taxi terminal if you wish. Your driver will then be waiting for you with a sign showing your names.

Who picks us up in San Pedro?

For parties of two or less, one of our staff from Coastal Breezes will meet you at the airport with our golf cart to shuttle you to our location. Parties of three or more will be picked up by our taxi driver, Jesus.

How do we buy groceries?

After we pick you up, we'll stop along the way at a local grocery store so you can get started on your wonderful vacation with the food and drink supplies you need! The grocery stores in Belize also carry alcohol.

For ongoing supplies the Mata Grade Grocery Store is a short walk away.

We can also arrange to pre-stock your casita with food and beverages if desired. Please ask for more information.

Do we need an electrical converter?

Belize operates on 110V, the same as the USA and Canada. If you are traveling from another country, you will most likely require an appropriate electrical adapter for your devices.

What does the caretaker do?

Our full-time caretaker is the general manager at Coastal Breezes. He is here to assist you by arranging tours, booking day trips and activities, making dinner reservations, answering your questions about the island's amenities, providing maintenance services and room supplies, and so-on.

There will be occasion when he must attend to personal items, replenish supplies, care for the needs of other guests, etc., however he will make every effort to ensure your stay is comfortable and your needs are met.

What if we need assistance in the night?

Our full time on-site caretaker is always available for unexpected issues.

What if there is a power outage?

At Coastal Breezes we have an on-site diesel generator to provide emergency power if required.

What amenities are included?

See our Amenities section.

Is there a dress code?

No, there is no dress code. Everywhere on the island is very casual. No need for shirt or ties or long pants!

Depending on the time of your travel a light jacket or sweater might be needed for the evenings.

Where is the local hospital?

There is currently no hospital on Ambergris Caye, although there is a Polyclinic. There is always a doctor on 24-hour call for the Polyclinic. For a serious emergency, one needs to be flown to a hospital on the mainland, or to another country (Mexico, USA or Guatemala, most commonly). The San Pedro Polyclinic is open 24 hours a day and can be reached at +501 226-2536.

At Costal Breezes our staff are trained in Emergency First Aid, as well as the use of our on-site Automated Electronic Defibrillator (AED).

Will my smartphone work on the island?

There is cellular service on Ambergris Caye, such as it is. We recommend you check with your carrier before you travel to ensure service availability.

Is smoking permitted?

Smoking is permitted outdoors only. All suites are non-smoking.

Is there a minimum age requirement for guests?

Yes, Coastal Breezes is a mature environment and the resort is not suitable for children under 18 years old.

Travel FAQ

What immunization is recommended?

At Coastal Breezes your well-being is of primary concern. Please do your homework prior to travel.

Recommendations can be found at the Centers for Disease Control and Prevention. View their website here: https://wwwnc.cdc.gov/travel/

Do we need a travel visa?

We recommend all visitors check with Travel Belize prior to travelling. View their website here: http://www.travelbelize.org/getting-here/visas-and-immigration

Commonwealth countries such as Belize do not require a visa.

What is the departure tax?

Typically this fee is included in your airline ticket. For more information visit: http://www.belizeadventure.ca/travel-tips/departure-tax/

Do we need to purchase Belize currency?

No – USD and major credit cards are widely accepted on the island. Belize currency is fixed to the US dollar at a $1USD = $2BZD cash rate.